Our Principles

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• Focus on service users. We aim to provide a service that is driven by the needs and aspirations of our service users by listening to them.

• Fitness of purpose. We are committed to achieving our stated aims and objectives by reviewing our service. We welcome feedback from our service users and their representatives.

• Comprehensiveness. We aim to provide a package of care, working with other Health and Social Care agencies, to meet the needs and preferences of our service users.

• Meeting Assessed Needs. The care we provide is based on the thorough assessment of needs and the systematic and on-going planning of care for each service user, made in conjunction with care managers and other health care professionals.

• Quality Services. We are committed to providing a quality service and continuous improvement of the care we provide.

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Nature Of The Services Provided

 

At Rising Care Services Ltd we have care coordinators and managers who meet service users prior to commencing service, to agree the care needs requirements of service users and assess each individual before service is offered including aspects such as when the service will begin and the times, frequency and duration of care to be provided.

 

Categories of Service Users whom we cater for:

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• The Elderly people                                     

• People with physical disabilities

• People with mental health problems

• People in need of personal care

• People with Dementia

• People with Learning Disabilities

• People with Sensory Impairment

• Families

 

The Support Workers that Rising Care Services Ltd employs are trained, supervised and supported to provide a quality service to a wide range of people who need care and support whilst living in their own homes, ensuring:

 

Service users feel that they are treated with respect and valued as a person, and their right to privacy is upheld.

 

Service users are assisted to make their own decisions and control their own lives and are supported in maintaining their independence.

 

All service users are treated equally and are protected against any form of discrimination.

 

A service user plan is produced through consultation with each care user, including information about care needs, wishes, preferences, and personal goals.

 

Key personal and care support is provided with:

 

• Dressing and undressing

• Bathing, washing, shaving and or oral hygiene

• Toilet and continence requirements 

• Manual handling

• Eating and meals

• Handling personal possessions and documents

 

Specialist tasks:

 

There are aspects of the service that we provide which require our Support Worker to be trained specifically to undertake such tasks. The Support Worker will be trained in the procedure before performing the task with the service user, and a trainer with relevant qualification will sign a form to indicate that the care worker has completed the training and is competent in undertaking the task.

 

Personalized and Compassionate At-Home Health Nursing

 

Rising Care Services Ltd excels at matching patients and their families with qualified, compassionate nurses who are passionate about their role as caregivers. Each and every medical care provider that works for us undergoes a thorough screening and evaluating the process to ensure trustworthy up-to-date medical services.

 

To learn more about how Rising Care Services Ltd can assist you on a temporary, intermittent, or long-term capacity, please contact us online or call  0115 8800 345.